Too tired to care? The rise of compassion fatigue

Compassion fatigue has peaked during the pandemic. Becky McCall asks how we recognise the signs and how we can all act to stop its spread.

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When a patient walks through the optometrist’s door they bring a cross-section of their lives.

An optometrist must therefore be appropriately receptive, responsive and sensitive. They need to draw on their reserves of empathy and compassion.

This can be easier said than done. In giving their all to the patient, multiple times a day, with a long queue outside the door and a challenging caseload, any practitioner could be forgiven for feeling burnt out and numb. 


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