October 2019: Consent

Clinical files: A patient with a family history of glaucoma refuses to let you look inside her eyes, despite needing a new pair of glasses. What should you do?

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Case on consent 

A patient has booked to see me for her first sight test at this practice. She is 45 and has a family history of glaucoma. She has told the reception staff that she knows ‘her eyes are fine’ and she does not want me to look inside her eyes in case I find something wrong. However, she feels that her glasses are no longer right for her so she needs some new ones. What should I do?

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