You don't have to know everything.

There is no shame in saying you don't know - but you are going to investigate further.

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Published: Spring 2013

As optometrists, I suspect that most of us practise alone. Even if you work with another optometrist in the practice you may not get a chance to speak to them during the working day, as if you aren't seeing patients then they probably are, and you probably stagger lunch breaks to provide continuity. We are also taught (or at least I seem to remember that I was, though it was a long time ago!) that you should do everything you need to do at one visit so that you can decide how to ‘dispose’ of the patient (in the nicest possible way, of course!). That may be by reassuring them that all is OK and there is no change in their specs, recommending new specs or referring them elsewhere for treatment or further tests.

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