Optometrist, Specsavers Opticians, Worcester

About the role

We are a large city centre practice with a great team of optometrists and support team. We have fully equipped restrooms with phoropters and slit lamp combo units, and a full suite of clinical equipment including two Nidek OCTs, auto refractors, Henson and Humphreys DVLA fields equipment. We are looking for an experienced optometrist to complement our busy practice and bring their expertise to the table and enhance our service in the community.

The optometrist delivers an eye examination and contact lens service to a consistently high clinical and customer-service standard, which drives sales, profit and customer loyalty. 

About the Role 

  • To be highly professional in the test room, and work with the store team to deliver the highest clinical and customer service standards, meeting both patient needs and achieving business objectives
  • To take responsibility for professional training and supervision, and professional protocols relating to professional services.
  • To assist the principal optometrist.
  • To provide effective leadership and development to the optometry team.
  • Carry out eye examinations in accordance with company procedures and NHS regulations
  • Pre-testing and field screening is accurately, safely and efficiently completed
  • Ensure that any referral letters are written and dispatched promptly
  • Ensure that all customers have a clear understanding of dispensing options for their prescription. Advise customers on appropriate eyecare options, including suitability for contact lenses and current promotions
  • Ensure that each customer receives a consistent quality 3-way handover
  • Adopt a flexible approach to seeing ‘walk in’ patients
  • Maintain patient records to the professional standards required by the company
  • Maintain cleanliness of consulting room and contact lens areas
  • Carry out contact lens fitting and aftercare as required
  • Provide insertion / removal instruction to patients as required
  • Attend and participate in team meetings.
  • Maintain up-to-date clinical and professional knowledge.
  • Perform any other duties as may from time to time be reasonably requested by the senior optometrist
  • Assist the directors (or principal optometrist) with the supervision of professional and support staff as required
  • Assist with coordinating the training of professional and support staff, and carry out this training where appropriate
  • Supervise a pre-reg optometrist and or trainee DO/CLO when one is employed by the company (if accepted by the relevant professional body as a supervisor)
  • Work with the directors (or principal optometrist) to establish and monitor clinical and store protocols
  • Monitor the performance and productivity of professional staff
  • Assist the directors with the professional and support staff coaching as required
  • Complete professional staff appraisal as requested by the practice directors
  • Assist the directors in reviewing and setting bonus targets
  • Plan and manage rotas and holiday cover with the clinic manager
  • Ensure optometrists maintain the consulting rooms to retail standards
  • Grow the business through developing new opportunities
  • Meet and exceed all personal and team goals
  • Be an ambassador for the Specsavers brand at all times

Our passion is to deliver outstanding patient care, combined with sound dispensing advice and product recommendations that best suit individual customer needs. In additional to the highest quality equipment, we aim to provide both our store staff and our customers with an excellent overall environment. At Specsavers, we treat people as we would wish to be treated, and as such, you will be supported by well trained and motivated retail staff, in addition to an expert professional team. Our expectation is that you will share our vision to provide our patients with the very best professional service as well as exceptional customer care on every visit to your store.

Contact details

Practice address: Specsavers Opticians, 9-13 Pump Street, Worcester, Worcestershire, WR1 2QX

Name
Dean Roberts
Closing date for application
1 March 2023
How to apply
Please email a CV directly to the address provided. Any questions at all about the role, please do not hesitate to get in touch.

Please mention that you saw the advert on The College of Optometrists’ website.