Knowledge and Research (K&R) Coordinator

Location: Craven Street London, hybrid working (see job profile for details)
Salary: From £29,640 to £31,200 depending on experience, plus competitive benefits

The College of Optometrists is the professional body for optometry. It qualifies the profession and delivers the guidance and development to ensure optometrists provide the best possible care. We promote excellence through the College’s affixes, by building the evidence base for optometry, and raising awareness of the profession with the public, commissioners, and healthcare professionals.

We are looking to recruit a Knowledge and Research (K&R) Coordinator to join our established and busy Knowledge and Research (K&R) Directorate. This is an exciting time to be joining the College as we complete the final stages of a significant refurbishment of the building. 

The K&R Directorate plays an important part in the College in relation to internal data processing and research, and the developing our knowledge management programme. Reporting to the K&R Manager, the K&R Coordinator will be significantly involved in the administration of the key aspects of the College’s knowledge and research work across the organisation.

The main purpose of the role is to provide administration and coordination support for the three teams within the K&R Directorate, namely our Research, Museum, and Library and Information Services teams.

You will be coordinating a range of work across these three teams and supporting the team members to successfully deliver projects ranging from research projects, museum and library audits and the development of funding applications. You will also work with the K&R Manager to coordinate the work to support the Editor of our world class research journal – Ophthalmic and Physiological Optics (OPO).

The role utilises our Microsoft Dynamics-based CRM, ensuring good data management in line with GDPR; providing accurate data to ensure team KPIs are monitored and progress reported; and responding to queries from staff – particularly in our Policy and Strategy, Clinical advice and CPD teams.  

The postholder will be the main contact for key external stakeholders of the College contacting the K&R Directorate, and will be responsible for delivering a responsive, accurate service to them.

Main Responsibilities

  • Providing effective administrative support for the Research Committee, supporting the Committee’s Chair and two vice-chairs, preparing papers and taking minutes of the meetings, and coordinating the membership and meetings of the various panels of the Research Committee
  • Developing and maintaining effective processes and policies for the College’s research grants, awards, and related projects
  • Coordinating reports on progress of business plans by requesting updates in time for deadlines and ensuring monitoring/reporting documents are completed, and this information and data are provided to the K&R Manager in a timely manner.
  • Coordinating and effectively administering the College’s Research Grants and Awards, including dealing with invoices, ensuring that relevant conditions have been met and reports received prior to processing payments, maintaining accurate records of grant commitments and payments
  • Coordinate the work of the Knowledge Management Group by ensuring that membership continues to include representatives from all teams across the College, new members are recruited as required, members are updated on key knowledge and management activities and are reminded of their assigned actions, and groups meet at agreed intervals
  • Support the K&R Manager by coordinating the work to ensure that the College’s international research journal (OPO) is administered effectively, and the Editor in Chief has the support needed
  • Coordinate the K&R department’s dissemination activities, maintaining a log of resources and outputs, and coordinating plans to share and publish these in the most effective ways.

To be considered for the role candidates will need to have the following knowledge, experience, qualifications, and personal attributes:


  • Excellent written and oral communication skills
  • Ability to summarise and clearly and concisely communicate information from a range of sources
  • Ability to keep track of and apply detailed and complex processes
  • Good attention to detail and accuracy
  • Good working knowledge of MS Office: Word, Outlook, Excel, PowerPoint Teams and Sharepoint and accurate keyboard skills
  • Ability to write agenda, papers and minutes, and make arrangements for meetings
  • Ability to vary communications to suit different levels and people i.e. professionals, patients and the public
  • Ability to pick up new terminology
  • Able to work under pressure and meet deadlines.


  • Experience of using databases or a CRM
  • Experience of updating webpages
  • Experience of working in a research or knowledge organisation.

In return, we offer a variety of benefits including a generous pension plan, life assurance and a health care cash plan.



  • Interviews will take place on 13 February 2023.

Contact details

To apply for the position, please send your CV and a cover letter no later than 12 noon on 8 February 2023, clearly demonstrating how you meet the requirements of the role to:

Closing date for application
8 February 2023

Equality and inclusion 

The College is committed to providing equal opportunities in employment and to avoiding unlawful discrimination. We value the differences that a diverse workforce brings to the organisation. In support of this we follow a fair recruitment process in which shortlisting and other recruitment decisions are made on the basis of skills, competencies and experience demonstrated in the application and interview process. 

We welcome applications from people of all backgrounds. If you require a reasonable adjustment to be made to support your application due to a disability or other condition, please let us know. 

Our values

  • We act with integrity and transparency 
  • We listen and we learn
  • We demonstrate respect and professionalism
  • We achieve high quality
  • We champion diversity and inclusion.