Clinical advisers

Our expert advisers, who are very experienced practitioners, are just a phone call or email away and are here to provide a prompt answer to all your clinical and professional questions.

Share options


If your query is regarding COVID-19 please review our FAQs first as your question may already be answered. 

We ask that, if possible, you email your questions to so our clinical advisers will be able to issue responses more efficiently and to save you time, as our lines are unusually busy. 

Please refer to the government guidance for businesses and employers for the latest support available for your business at this time. have provided useful advice to help manage your wellbeing and mental health in this exceptional situation.


Access to expert clinical advice

Wondering what to say to a patient who refuses to stop driving? Confused about whether you can disclose information about a patient? Got a query about contact lens supply? If you need friendly, expert advice, our clinical advisers are here to help.

The queries we receive vary greatly - from College members who want to discuss legislation and guidance, to those who just want reassurance from a fellow optometrist they can trust and who won’t judge them. 

Email or call 020 3488 6748 during office hours.

Privacy policy

We keep details of calls to the Clinical advice line, together with the response, and the contact details of the enquirer for training and monitoring purposes, or in case we need to get back to the enquirer, or if an issue occurs subsequently.

Meet our experts

Daniel Hardiman-McCartney FCOptom
Clinical Adviser, The College of Optometrists

Daniel graduated from Anglia Ruskin University, where he won the Haag Strait prize for best dissertation. Before joining the College, he was Managing Director of an independent practice in Cambridge and a visiting clinician at Anglia Ruskin University. He has also worked as a senior glaucoma optometrist with Addenbrooke’s Hospital in Cambridge, with Newmedica across East Anglia and as a diabetic retinopathy screening optometrist. Daniel was a member of Cambridgeshire LOC from 2007 to 2015 and a member of the College of Optometrists’ Council from 2009 to 2014, representing its Eastern region.  

He is Clinical Adviser to the College of Optometrists for four days each week, dividing the remainder of his time between primary care practice and glaucoma community clinics. Daniel is a passionate advocate of the profession of optometry, committed to supporting all members of the profession and ensuring patient care is always at the heart of optometry. He was awarded Fellowship by Portfolio in December 2018.

Dr Paramdeep Singh Bilkhu PhD MCOptom DipTp(IP)
Clinical Adviser , The College of Optometrists

Paramdeep is an independent prescriber and is keen to enhance the roles of optometrists in delivering clinical and therapeutic care. Currently a Research and Teaching Fellow at Aston University, he is Module Leader on the Scientist Training Programme and Module Co-Leader for Independent Prescribing for Optometrists and helped to set-up and run a specialist dry eye clinic. He works regularly in practice in the West Midlands, has worked in MECS and PEARS, and contributes to peer-reviewed scientific journals, including the College’s peer review CPD journal, Optometry in Practice. He has particular interest in ocular allergic disease and meibomian gland dysfunction diagnostics and management. His research has focused on ocular surface disease and contact lens clinical performance.


Frequently asked questions for College members

The clinical advice service is provided as a benefit to College members to help them with situations that may arise in their day to day practice.  Here are some of the more frequently asked questions, which we hope you will find helpful.  Members are reminded that they should record any decisions taken, and the reasons for these, in case they are questioned later.

Login to view our Clinical Adviser FAQs.


Login Required

Not yet a member of the College?

Start enjoying the benefits of College membership today. Take a look at what the College can offer you and view our membership categories and rates.