Clinical advisers

Our expert advisers, who are very experienced practitioners, are just a phone call or email away and are here to provide a prompt answer to all your clinical and professional questions.

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If your query is regarding COVID-19 please review our FAQs first as your question may already be answered. 

We ask that, if possible, you email your questions to so our clinical advisers will be able to issue responses more efficiently and to save you time, as our lines are unusually busy. 

Please refer to the government guidance for businesses and employers for the latest support available for your business at this time. have provided useful advice to help manage your wellbeing and mental health in this exceptional situation.


Access to expert clinical advice

Wondering what to say to a patient who refuses to stop driving? Confused about whether you can disclose information about a patient? Got a query about contact lens supply? If you need friendly, expert advice, our clinical advisers are here to help.

The queries we receive vary greatly - from College members who want to discuss legislation and guidance, to those who just want reassurance from a fellow optometrist they can trust and who won’t judge them. 

Email or call 07365 993271 during office hours.

Privacy policy

We keep details of calls to the Clinical advice line, together with the response, and the contact details of the enquirer for training and monitoring purposes, or in case we need to get back to the enquirer, or if an issue occurs subsequently.

Meet our experts

Dr Susan Blakeney FCOptom
Clinical Adviser, College of Optometrists

Susan graduated from City University. After a pre-registration year in multiple practice she was awarded the President’s Prize from the College. Since then, she has completed both bachelor and master of laws degrees and a PhD. She obtained a MA in Medical Ethics and Law from Kings College London and has completed the post graduate ophthalmic public health module at Leeds University. Susan was awarded Fellowship of the College in 2009.  She has completed the College’s Professional Certificate in Glaucoma and the Professional Certificate in Medical Retina. She currently practises part-time in independent practice, is a clinical adviser to the College of Optometrists, Optometric Adviser to NHS England, South (South East) and a Case Examiner for the General Optical Council.

Daniel Hardiman-McCartney FCOptom
Clinical Adviser, College of Optometrists

Daniel graduated from Anglia Ruskin University, where he won the Haag Strait prize for best dissertation. Before joining the College, he was Managing Director of an independent practice in Cambridge and a visiting clinician at Anglia Ruskin University. He has also worked as a senior glaucoma optometrist with Addenbrooke’s Hospital in Cambridge, with Newmedica across East Anglia and as a diabetic retinopathy screening optometrist. Daniel was a member of Cambridgeshire LOC from 2007 to 2015 and a member of the College of Optometrists’ Council from 2009 to 2014, representing its Eastern region.  

He is Clinical Adviser to the College of Optometrists for three days each week, dividing the remainder of his time between community practice, glaucoma shared care clinics and providing consultancy to Specsavers. Daniel is a passionate advocate of the profession of optometry, committed to supporting all members of the profession and ensuring patient care is always at the heart of optometry. He was awarded Fellowship by Portfolio in December 2018.


Frequently asked questions for College members

The clinical advice service is provided as a benefit to College members to help them with situations that may arise in their day to day practice.  Here are some of the more frequently asked questions, which we hope you will find helpful.  Members are reminded that they should record any decisions taken, and the reasons for these, in case they are questioned later.

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