Communicating about the costs of your services
C22
You must explain to patients the costs of the professional services and products you are offering before they commit to payment.236, 237
C23
You should itemise the costs of:
- options available for lenses and frames
- any additional features, such as coatings or tints on spectacles.
References
236 Consumer Protection from Unfair Trading Regulations 2008, SI 1277 [Accessed 1 Nov 2023]237 Price Marking Order 2004 SI102 [Accessed 1 Nov 2023]