5 August 2025

GOC publishes proposed changes to its business regulation framework following sector consultation

The College broadly welcomes the General Optical Council’s (GOC) proposed changes to its optical business regulation framework following the regulatory body’s consultation with the sector earlier this year. 

The College responded to the consultation in support of the principle of extending regulation to charities and university eye clinics who provide specified restricted functions. We do, however, have concerns around duplication of regulation, and the impact of the administrative burden and cost, which we have outlined in our full response to the consultation. We also supported the premise of removing the existing requirement for some bodies corporate to have a majority of registrant directors and the introduction of a requirement for all businesses to have a head of optical practice.   

However, the College does not support the GOC’s proposals for mandatory participation by businesses in the Optical Consumer Complaints Service (OCCS). We believe the current Optical Consumer Complaints Service (OCCS) works well as a non-mandatory intermediary.  

The College is also disappointed that the GOC is seeking powers for uncapped financial penalties as part of its fitness to practice process. We believe the fairest option would be to have a cap for financial penalties and to link the penalties to turnover.  

“We welcome the proposed extension of the framework to bring charities and university eye clinics providing restricted functions into regulation. It is a positive step in enhancing regulatory consistency and will provide better protection for patients and staff. These proposals are now subject to changes to the Opticians Act, which rests with Parliament.  

“We’re disappointed however in the lack of focus on the illegal supply of eye care services and optical appliances, both within the UK and from overseas, in the current proposals. This is a missed opportunity for the GOC to take stronger, more coordinated action to protect patients and uphold public confidence in the sector.” 

Dr Gillian Rudduck MCOptom, President of The College of Optometrists

Related further reading

Contract reform is an important step forward for NHS Wales eye care, says Kellie Smith.

The four UK nations’ scopes of practice, pathways and eyecare initiatives are changing. Here’s how.

A response from the College regarding concerns about the integrity of optometrists referring cataract patients to independent sector providers.