Polly Dulley MCOptom
Co-owner and director of an independent practice
Current job role
“I'm the co-owner and director of my own practice. I do patient examinations two or three days per week and about a quarter of my patients are paediatrics. I’ve made it my business to introduce myself to local allied healthcare professionals like GPs, health visitors and SENCOS in schools and I offer my services to go and talk in schools.
I'm responsible for HR, holidays, rotas and salaries for our 11 staff - four optometrists, three dispensing opticians and four receptionists. I also have a number of other roles - I've been an examiner for the College for 21 years, I'm on the writing and editing committee for OSCEs, I'm a College facilitator and a contributor to open learning courses for DOCET. I've also worked with the College to develop the higher qualifications in paediatric eye care.”
Career progression
“During my pre-registration training I had experience at two London hospitals and, after qualifying, I did post-graduate research and some undergraduate teaching and locum work in an independent practice. Then I worked in a general hospital department and did glaucoma shared care, low vision assessments and paediatrics.
I worked for a membership body and was their spokesperson on children’s eye care, which was a combination of lobbying the House of Lords and Department of Health committees, and I also did promotion and publicity for the general public for which I was awarded UK Optometrist of the Year in 2013.”
Opportunities
“As an independent practice owner you must evolve, if you stand still you won’t survive in business.
Our local hospital is struggling to cope with numbers of patients with chronic eye conditions such as AMD and glaucoma and we are setting up a service where we manage patients that are stable and need routine monitoring; we follow protocol and refer them if their condition changes."
The joy of independent practice
“When I graduated multiples didn’t exist and independent practice was the route to go or hospital work, so the sector has changed a lot.
For me the joy of independent practice is that we make our own terms - I’m doing the job I want to do, it’s not prescribed by someone else. And, of course, I still really love seeing patients.”