The ties that bind us

5 May 2023
Spring 2023

Daniel Hardiman-McCartney MBE FCOptom, Clinical Adviser for the College, on the vital importance of effective communication, both with colleagues and with the people we serve.

We have received several questions from members relating to managing effective relationships, both with other colleagues in practice and with professionals elsewhere, in situations ranging from managing a patient complaint and spectacle intolerances to ensuring a shared understanding of a myopia management patient plan. Effective communication between healthcare professionals is critical to ensuring that service users receive the best possible care; however, the reality is that this is easier said than done.

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