Education Coordinator: CLiP Assessments (£31,751 per annum)

Location: Craven Street with opportunity for hybrid working (see job profile for details)
Job level: Level H - Coordinator
Salary: Starting salary of £31,751 per annum plus competitive benefits
Working hours: The normal working hours for the above post will be 9am – 5pm, Monday to Friday

The College of Optometrists is the professional body for optometry. It qualifies the profession and delivers the guidance and development to ensure optometrists provide the best possible care. We promote excellence through the College’s affixes, by building the evidence base for optometry, and raising awareness of the profession with the public, commissioners, and healthcare professionals.

We are looking for an Education Coordinator (CLiP Assessments) who will join our busy CLiP team. This role will provide support for students undertaking the Clinical Learning in Practice placement as part of their university degree. In particular, the role will be supporting the booking of assessment visits across the UK for students and assessors; liaising with our mystery patient agency, and supporting assessment visits for Scheme for Registration students. Using the CRM and a specially designed portal, the Education Co-ordinator will be expected to ensure good data management in line with GDPR, and provide accurate data for both College colleagues and the UKVI. They will respond to queries from staff and trainees, as well as provide administrative support for work-based administration. The role holder will be the main contact for key external stakeholders of the College and will be responsible for delivering a responsive, accurate service to them.

The Clinical Learning in Practice placements play an important part in the route to qualification for future optometrists, and the role holder will be significantly involved in the administration of the key aspects of the student life cycle. The role holder will support the delivery of an outstanding student experience which meets the learning needs of our students.

Reporting to the Scheme for Registration Manager, the role holder will be responsible for:

• coordinating and arranging CLiP assessments and ensuring all parties receive email confirmations and required information
• ensure CLiP assessments for students with reasonable adjustments are organised appropriately
• communicating with and resolving queries related to CLiP assessments from assessors, employers, universities, and students
• managing the CLiP Portal to the benefit of assessors, employers, and students, including the management of assessment rounds, assessment allocations, and user accounts
• work with our mystery patient agency to ensure that suitable patients are available for each assessment visit
• working with the Head of Curriculum Development and the software developer to review CLiP Portal functionality and processes
• supporting colleagues with broader Scheme for Registration duties as may be required
• Adhering to the General Data Protection Regulations (GDPR) and rules and guidance governing the Scheme for Registration. Handling any other duties or tasks as directed by the Scheme for Registration Manager, Deputy Director, or Director of Education

Successful candidates would need to demonstrate the following skills, experience, and knowledge:

• experience of working within education environment
• data management, analysis, and reporting, with excellent attention to detail
• the ability to maintain information to a high standard of accuracy and completeness
• excellent written and verbal communication skills, with the ability to produce accurate written materials and provide clear verbal explanations
• experience with Microsoft Dynamics or similar CRM, web-based tools, and a competent user of IT with the ability to use Word, Excel, and Adobe
• the ability to communicate with and collaborate with people from a diverse range of cultural, educational, and professional backgrounds
• excellent verbal and written English language communication skills
• excellent interpersonal skills, ability to develop and maintain effective working relationships with all stakeholders
• ability to contribute as a team player with the ability to contribute positively to a supportive and collaborative team environment
• good organisational and administrative skills, with the ability to meet deadlines

In return, we offer a variety of benefits including a generous pension plan, life assurance, and a health care cash plan. The College has a TOIL policy and provides time off for events taking place during the evening and weekends. There is also potential to progress to a maximum range of £37,315 under our performance-based/market-driven incremental scheme.

• Interviews will take place on 25 November 2025

The College is committed to providing equal opportunities in employment and to avoiding unlawful discrimination. We welcome applications from people of all backgrounds, valuing the differences that a diverse workforce brings to the organisation. In support of this, we follow a fair recruitment process in which shortlisting and other recruitment decisions are made on the basis of skills, competencies, and experience demonstrated in the application and interview process.

If you require a reasonable adjustment to be made to support your application due to a disability or other condition, please let us know.

• Typical working hours at the College are 9 am to 5 pm (7 hours, excluding lunch), working five days a week. We operate a flexible working window from 8 am to 6 pm, where you can vary your start and end time (working a 7-hour day). This role is flexible and can be worked over a variety of working patterns.
• We also offer hybrid working (a mixture of home and office working). Typically, College staff will work around 20 - 40% of their time at the workplace (whether this is the office at Craven St, or a face-to-face meeting, exam, or event at another business-related site or organisation) per week.

• We act with integrity and transparency
• We listen and we learn
• We demonstrate respect and professionalism
• We achieve high quality
• We champion diversity and inclusion