Read through the scenario below, think about what you would do and then check our expert advice to see if we agree.
A patient has made an offensive comment to an optometrist colleague before being called through for their sight test. My colleague has subsequently refused to examine the patient, so as the remaining optometrist in the practice, am I now obliged to see them for their sight test?
Start enjoying the benefits of College membership today. Take a look at what the College can offer you and view our membership categories and rates.
These cases are based on member calls or emails made to our clinical advisers. We do not share any personal details of those seeking advice and have modified the cases to ensure confidentiality. This clinical file is intended to help members understand how the existing Guidance for Professional Practice (GfPP) can be applied in everyday practice, this clinical file is not intended as supplementary or additional annex to the GfPP.
If you have a question or need advice, you can contact the College's clinical advisers during office hours.