Working together to shape the future of eye care

10 March 2026
Acuity digital

In this guest column, Kevin Gutsell, President of ABDO, reflects on how closely aligned the professions have become – and must continue to be – as the eye care landscape evolves.

Kevin Gutsell FBDO(Hons) SLD

President of ABDO

Collaboration across the eye sector continues to strengthen. ABDO is working closely with The College of Optometrists as one of our partners for Optometry Tomorrow 2026, where more than 1,000 eye health professionals will come together for two days of multidisciplinary clinical education, sector insights and innovation.

Dispensing opticians: helping to shape the future of eye care

In high-street practices across the UK, optometrists and dispensing opticians (DOs) – including those who go on to become contact lens opticians (CLOs) – form the backbone of the multidisciplinary teams on which patients rely for their eye care. Yet while patients increasingly recognise and value the role of optometrists, the expertise, clinical care and responsibilities of DOs are sometimes less visible.

As the Association of British Dispensing Opticians (ABDO), we want to highlight the depth of training, shared professional standards and complementary clinical roles that DOs bring to UK eye care – ensuring patients receive safe, effective and truly team-based care.

DOs are trained to recognise red flags, exercise clinical judgement, and act promptly where the patient’s safety or visual outcome may be at risk.

Advanced training and professional expertise

DOs qualify through rigorous and comprehensive training that equips them with the skills to dispense and fit spectacles and much more besides. The Level 6 Diploma in Ophthalmic Dispensing – available via both degree-level apprenticeship and traditional routes – provides graduates with a range of skills. These include an advanced understanding of ophthalmic lenses, measurement, fitting and adaptation principles for a range of different frame applications, low vision care, eye health and clinical communication skills.

By qualification, DOs possess significant expertise in:

  • advising on the fit and supply of spectacle frames and lenses most appropriate for each patient’s visual, lifestyle and vocational needs
  • complex ophthalmic lens solutions
  • low vision support and assistive devices
  • paediatric dispensing
  • ocular anatomy
  • common eye conditions, acute eye care and patient referral
  • patient communication and clinical decision-making

This foundation is only the beginning. Many DOs continue to broaden their scope of practice through advanced qualifications. The ABDO Level 6 Contact Lens Diploma allows DOs to qualify as CLOs and join the General Optical Council (GOC) Contact Lens Specialty register. This enables them to carry out contact lens fitting, aftercare, and anterior eye assessment – including the diagnosis and management of conditions such as dry eye. 

Further advancement through the Extended Services CLO (ESCLO) route allows practitioners to support urgent and anterior eye clinics as part of community schemes, such as Community Urgent Eyecare Services (CUES) in England.

Other specialist pathways offered by ABDO include the Level 6 Diploma in the Assessment and Management of Low Vision, the Level 7 Certificate in Paediatric Eyecare, and the Level 7 Advanced Diploma in Contact Lens Practice. These higher-level programmes equip DOs to contribute meaningfully in specialist environments such as low vision clinics, paediatric services, community urgent services and secondary care specialist hospital departments.

Alongside formal qualifications, DOs benefit from ABDO’s extensive continuing professional development (CPD) programme, covering myopia management, dry eye, sports vision, driving standards, clinical triage, communication, management and leadership and more. Peer review sessions – both online and in person – and clinical conferences create a valuable space for reflective practice and case-based learning.

This combination of foundational training, postgraduate progression and continual development makes DOs highly skilled clinicians with a broad understanding of patient needs.

Shared standards and shared responsibility

A key feature of modern UK eye care is the alignment between the two GOC registrant groups – optometrists and DOs. Both professions are held to the same standards of practice and are equally accountable for delivering safe, ethical and patient-centred care.

This shared framework includes:

  • acting in the patient’s best interests
  • maintaining and developing professional skills
  • working collaboratively within multidisciplinary teams
  • communicating effectively with patients and colleagues
  • maintaining accurate records and protecting patient confidentiality

Crucially, both professions also share a duty to refer. For DOs, this can mean referring a patient internally to an optometrist or ESCLO for examination where symptoms, history or clinical observations indicate the need for further investigation. But DOs also hold a responsibility to refer externally – whether to hospital eye services, low vision services or urgent community care – when a patient’s presentation requires it.

This is not a secondary duty or a “nice to have”; it is embedded in the core standards that govern both professions. DOs are trained to recognise red flags, exercise clinical judgement, and act promptly where the patient’s safety or visual outcome may be at risk.

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Complementary roles in high-street practice

In practice, the strengths of optometrists and DOs blend to create a seamless and highly efficient patient care pathway. Optometrists focus on assessing refractive outcomes alongside ocular health, detecting pathology, managing clinical conditions and – with the registrable qualification in independent prescribing – provide additional therapeutic treatments. 

DOs specialise in translating refractive outcomes and clinical findings into practical, personalised visual solutions; providing advanced dispensing advice; managing complex prescriptions; and supporting patients with low vision or special visual needs. Further training for DOs, leading to qualification and registration as a CLO, enables the fitting and management of contact lenses and anterior eye care.

In many practices, this collaboration goes far beyond the journey from traditional eye examination to dispensing. The growth of CUES in England has shown how closely and effectively the two professions can work. Qualified DOs, for example, are increasingly involved in triage and referral for acute eye presentations, while ESCLOs manage patients with anterior eye conditions, working alongside optometrists to ensure timely and appropriate management.

Internal cross-referral between colleagues ensures patients are directed to the most appropriate clinician, based on skills and scope of practice. This optimises efficiency, enhances patient experience, and allows both professions to work at the top of their licence.

With UK health services moving towards more care being delivered closer to home – shifting clinical activity into primary care settings to relieve pressure on hospitals – this complementary working model is both timely and essential. It demonstrates what can be achieved when outcomes, governance and referral pathways align: safe, responsive, patient-centred care delivered in familiar high-street settings.

Looking ahead: evolving roles and shared opportunities

DOs are playing an increasingly active role in shaping the future of eye care. For example, the forthcoming ABDO White Paper, Advancing Paediatric Vision Care, will help drive improvements in paediatric spectacle dispensing through evidence-based best practice. Key areas include understanding developmental anatomy, communicating effectively with parents, optimising prescription accuracy and comfort, and supporting children’s learning through vision.

Continual collaboration with The College of Optometrists is important and ABDO is delighted to be a partner for the College’s Optometry Tomorrow conference, in June this year. The two organisations have come together to create a programme with multidisciplinary learning for optometrists and DOs, with CPD points applicable to both professions, and the same member rates for delegates. 

The new Masters degrees for optometrists include placements which are facilitated by The College of Optometrists' Clinical Learning in Practice (CLiP) portal. DOs can become Associate Members of the College to gain support and training to supervise these students in the areas within their scope and expertise. In turn, College members can become Associate Members of ABDO. DO supervisors can also receive the OptPE affix to communicate this aspect of their role and their commitment to developing the next generation of optometrists.

Conclusion

DOs are highly trained, regulated clinicians who contribute essential expertise to the UK’s eye care workforce. They meet the same professional standards as optometrists, share the same duty to refer, and offer specialist skills that enhance patient care across a wide range of settings.

Most importantly, DOs and optometrists work best together. Their complementary roles strengthen capacity, improve patient outcomes and ensure that primary eye care remains accessible, safe and future-focused.

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