How to treat nonverbal patients

CET
1
29 January 2021
Winter 2021

Kathy Oxtoby asks how optometrists can communicate effectively with patients who cannot verbally communicate.

Domains covered

Professionalism Communication

Whether patients communicate verbally or nonverbally, treating them equally is key to effective and equitable optometry services. 

“Everything you offer your patients should be the same, however they communicate,” says Daniel Hardiman-McCartney FCOptom, Clinical Adviser for the College. “Ask yourself this: ‘What do I need to alter to ensure I can provide patients who communicate nonverbally with the same quality of care as the rest of the population?’” 

/COO/media/Media/Acuity/Winter 2021/How-to-Portrait-of-female-optician-Getty-81859573_1.jpg
© Getty

Sign in to continue

Forgotten password?
Register

Not already a member of The College?

Start enjoying the benefits of College membership today. Take a look at what the College can offer you and view our membership categories and rates.

Related further reading

Our Clinical Adviser explains the evidence for eye yoga.

We have responded to a green paper on prevention public from the Department of Health and Social Care.

One thing is certain: I wasn’t expecting the events of the last 10 weeks to take place when I wrote my last Optometry in Practice editorial in February this year.