Facial nerve palsy (Bell's palsy)

Bell’s palsy is an idiopathic lower motor neurone facial nerve dysfunction usually affecting one side of the face only. It can cause ocular discomfort, photophobia and reduced vision as a result of ocular surface exposure and impaired eyelid function, and accounts for 72% of all facial palsy cases. This Clinical Management Guideline outlines the aetiology, signs, symptoms and evidence-based recommendations for diagnosing and managing Bell’s palsy. It provides recommendations for non-pharmacological and pharmacological treatment, and outlines when referral is indicated including for when possible surgery may be appropriate.

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What is facial palsy?

Facial palsy occurs when the nerve supplying the muscles of the face, including the circular muscle around the eye, stops working properly. There can be many causes, but Bell’s Palsy is the commonest, accounting for nearly three quarters of all cases. Usually only one side of the face is affected and the condition is usually temporary, lasting around three weeks, although recovery may not be complete. The cause is unknown. People between the ages of 15 and 45 are most likely to be affected, but the condition is more common in those who are pregnant, have diabetes or are living with HIV infection.

People may notice that one side of the face droops and does not move properly. The eye may not close properly and as a result it can become red, uncomfortable and watery. The optometrist will examine the eye for signs of drying and for loss of feeling, which can sometimes occur. 

How is facial palsy managed?

New cases are treated as emergencies and referred to the GP or the ophthalmologist (specialist eye doctor), as recovery is improved if steroid tablets are given within 72 hours of the onset of symptoms. Longer-standing cases are managed by the optometrist and if necessary, referred routinely to the ophthalmologist.

The optometrist will usually prescribe artificial tears to use during the day and ointment at night. Taping the eyelids closed at night may help. Sunglasses will often relieve light sensitivity and physically protect the eye. Sometimes a contact lens may be fitted to protect the cornea (the clear window of the eye). This is typically a soft bandage contact lens, which acts like a protective barrier.

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Last updated

Facial Palsy (Bell’s Palsy) - 9 June 2026
The aetiology section has been amended to include a description of the normal function of the facial nerve. The symptoms section has been updated to recognise the impact of facial nerve palsy on mastication and speech. The signs section has been updated to include additional eyelid and facial features that may support the diagnosis of facial nerve palsy. The non-pharmacological management section has been amended to include evidence on the use of punctal plugs in facial nerve palsy. The pharmacological management section now provides further clarity on the need for intense lubrication of the ocular surface to bring about symptomatic relief in facial nerve palsy.

Version 16
Date of search 04.03.26
Date of revision 27.03.26
Date of publication 09.06.26
Date for review 03.03.28
© The College of Optometrists